Terms and Conditions
Terms And Conditions Of Us
IMPORTANT GDPR INFORMATION
Please also read our full GDPR on this link GDPR and Your Data Privacy
Personal data you supply will be used for the purposes of fulfilling your order. Your data will be kept securely and retained in line with GDPR regulations.
Consent for new customers from 25th May 2018
Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time by emailing annie@auntieanniesattic.co.uk.
Aybtie Annies Attic will not email you with promotional offers unless you subscribe to our Newsletter.
IMPORTANT – By Ticking the box on the order page That you’ve read and Accepted our Terms and Conditions you consent to the use of your personal data being used in this manner.
Terms and conditions, our aim to dispatch goods in stock within 24 hours of receiving your order. Due to the high demand at this time of year it is advised to place orders as soon as possible as they are processed on a first come first served basis.
You will receive an email confirming your order, dispatch date and total amount to be charged on your credit/debit card.
All products will remain the property of Auntie Annies Attic., until full and final payment has been received.
Please be aware that all goods advertised on this website are charged in GBP UK POUNDS.
For customers outside the UK your bank will convert the payment into your currency at the exchange rate at that time.
Your bank my make an additional charge for this.t
If calculating the order yourself, please remember to add postage.
We reserve the right to change styles, prices or discount offers at any time and without notice.
Styles of lace, clips adjusters, elastics, size and shade of colour can vary on some items.
Delivery Charges,
UK, Royal Mail / Registered / Recorded £3.95 up to 0.25Kg.
Europe, Royal Mail / Registered / Recorded £9.95 up to 0.25Kg.
USA & The Rest Of The World, Royal Mail / Registered / Recorded £10.95 up to 0.25Kg.
PLEASE BE AWARE THAT FOR ORDERS OVER 0.25 KG THERE WILL BE AN ADDITIONAL CHARGE TO COVER THE COST OF POSTAGE AND PACKAGING.
We aim to dispatch all orders from stock SAME DAY or the NEXT WORKING DAY depending on what time of day we receive it, normally if ordered by 12.00 noon UK time we aim to dispatch the same day
RETURNS POLICY
To make your life easier we make returns simple.
Just email us at sales@nylondreams.co.uk with your invoice or order number and ask for a returns number within 14 days of receiving your order,
Then please just return the item or items with a copy of your invoice to our address which is also on your invoice stating if you wish an exchange or refund and the returns number we gave you and we’ll gladly process it for you,
Refunds are paid to the original payment card or payment source,
Simple and uncomplicated
Oh and we don’t exchange hosiery if it’s been worn for hygiene reasons,
We suggest you send any item to us tracked delivery and on arrival we always try to process it same day for you.
This doesn’t affect your statutory rights.
Which credit cards are accepted?
We accept most major credit and debit cards eg Mastercard, Visa, Electron, Delta, JCB, Switch & Solo, all on our 100% safe server.
We do not however accept AMEX American Express.
Our terms and conditions mean we also accept telephone orders Postal Orders and cheques to our address on our contact page.
DISPUTES – Any complaints or disputes will be replied to within 24 hours and can be emailed directly to us at nylondreams@aol.com
We will give you the chance to refuse any marketing email from us.
It is our company policy to never will share your details with a third party.
The type of information we will collect about you includes: your name address phone number email address credit/debit card details We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and GDPR.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should email us.
Thank you for reading our terms and conditions of sale.